KNOWLEDGE MANAGEMENT TOOLS DALAM MENDUKUNG INOVASI DAN DAYA SAING ORGANISASI DI ERA NEW NORMAL
Sigit Prasetyo, Elisa Anggraini
Abstract
Knowledge Management merupakan aset perusahaan dalam upaya menciptakan inovasi dan meningkatkan daya saing organisasi. Upaya tersebut dapat dilakukan dengan memanfaatkan berbagai perangkat alat manajemen pengetahuan baik yang memanfaatkan IT maupun sebaliknya. Community of Practise (CoP) dan blog merupakan dua perangkat manajemen pengetahuan yang dapat dimanfaatkan oleh organisasi dalam menciptakan inovasi dan daya saing. Inovasi dan daya saing organisasi dapat dihasilkan melalui penggabungan eksternal dan internal knowledge dengan melalui kolaborasi dan pemanfaatan CoP maupun blog. Namun demikian, pada kondisi pandemi dan pemberlakuan new normal, penggunaan CoP harus menyesuaikan berbagai protokol keselamatan yang ada. Disisi lain pemanfaatan blog dapat membantu CoP dalam menghasilkan pengetahuan baru bagi organisasi.
Keywords
Knowledge Management; Inovasi; New Normal
References
Alavi, M., & Leidner, D. (1999). Knowledge Management Systems: Issues, Challenges, and Benefits. Communications of the Association for Information Systems, 1
[APO] Asian Productivity Organization. (2010). Knowledge management tools and techniques manual. [online] Available at: https://www.apotokyo.org/publications/wpcontent/uploads/sites/5/ind 43-km_tt-2010.pdf#page=46 [diakses 13 Juni 2020)
Brady, M. (2005). Blogging, personal participation in public knowledge building on the web.
In Chimera Working Paper 2005-02. Colchester: University of Essex.
Cavusgil, S.T, Calantone, R.J and Zhoa, Y. (2003), “Tacit Knowledge Transfer and Firm Innovation Capabilityâ€, Journal of Business and Industrial Marketing, Vol.18 No.1, pp.6-21
Chai, Sangmi, Minkyun, Kim. (2010). What makes bloggers share knowledge? An investigation on the role of trust. International Journal of Information Management, Volume 30, Issue 5 Pages 408-415
Community of Practice. Orthopaedics One Articles. In: Orthopaedics One - The Orthopaedic Knowledge Network. Created Sep 11, 2011 18:23. Last
modified May 04, 2012 06:04
ver.7. Retrieved [diakses 13 Juni
Danijela Jelenic, 2011. "The Importance of KnowledgeManagement in Organizations – with Emphasis on the Balanced Scorecard Learning and Growth Perspective," Knowledge as Business Opportunity: Proceedings of the Management, Knowledge and Learning International Conference , International School for Social and Business Studies, Celje, Slovenia
Davenport, T.H. and Prusak, L. (1998) Working Knowledge: How Organizations Manage What They Know. Harvard Business School Press, Boston
Duffy, J. (2000) Knowledge Management: To Be or Not to Be. Information Management Journal, 34, 64-67.
Grantham, C.E., & Nichols, L.D. (1993). The Digital Workplace: Designing Groupware Platforms.
Ju, T.L., Li, C.Y. and Lee, T.S. (2006), “A Contingency Model for Knowledge Management Capability and Innovationâ€, Industrial Management and Data System Vol.106 No.6, pp.855- 877
Lang, (2005). E.M. LangWould you, could you, should you blog? Journal
of Accountancy, p. 199
Mecdermott, R. (1999), “Why Information Technology inspire but cannot deliver Knowledge Managementâ€, California Management Review, Vol. 41 No. 4, pp 103-117
Mecdermott, R. and O’Dell, C. (2001), “Overcoming Cultural barriers to sharing knowledgeâ€, Journal of Knowledge Management, Vol.5 No. 1, pp 76-85
Messa, S. and Testa, S. (2004), “Innovation or Imitation? Benchmarking: A Knowledge Management Process to Innovate Servicesâ€, Benchmarking: An International Journal, Vol. 11 No. 6, pp 610-620
Parlby, D. and Taylor, R. (2000), “The Power of Knowledge: A Business Guide to Knowledge Managementâ€, available at www.kpmgconsulting.com/inde x.html [diakses 13 Juni 2020)
Peter Drucker (2017). “The Age of Discontinuity: Guidelines to Our Changing Societyâ€, p.339, Routledge
Plessis, M.D. (2007), “The Role ff Knowledge Management in Innovationâ€, Journal of Knowledge Management, Vol. 11 No 4, pp (20-29)
Ruggles, R.L., ed. (1997). Knowledge management tools. London: Butterworth Heinemann
Venkatraman, S. Venkatraman, R. 2018. Communities of Practice Approach for Knowledge Management Systems.
DOI: https://doi.org/10.24967/jshs.v5i01.1133
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Sigit Prasetyo, Elisa AnggrainiAbstract
Knowledge Management merupakan aset perusahaan dalam upaya menciptakan inovasi dan meningkatkan daya saing organisasi. Upaya tersebut dapat dilakukan dengan memanfaatkan berbagai perangkat alat manajemen pengetahuan baik yang memanfaatkan IT maupun sebaliknya. Community of Practise (CoP) dan blog merupakan dua perangkat manajemen pengetahuan yang dapat dimanfaatkan oleh organisasi dalam menciptakan inovasi dan daya saing. Inovasi dan daya saing organisasi dapat dihasilkan melalui penggabungan eksternal dan internal knowledge dengan melalui kolaborasi dan pemanfaatan CoP maupun blog. Namun demikian, pada kondisi pandemi dan pemberlakuan new normal, penggunaan CoP harus menyesuaikan berbagai protokol keselamatan yang ada. Disisi lain pemanfaatan blog dapat membantu CoP dalam menghasilkan pengetahuan baru bagi organisasi.
Keywords
References
Alavi, M., & Leidner, D. (1999). Knowledge Management Systems: Issues, Challenges, and Benefits. Communications of the Association for Information Systems, 1
[APO] Asian Productivity Organization. (2010). Knowledge management tools and techniques manual. [online] Available at: https://www.apotokyo.org/publications/wpcontent/uploads/sites/5/ind 43-km_tt-2010.pdf#page=46 [diakses 13 Juni 2020)
Brady, M. (2005). Blogging, personal participation in public knowledge building on the web.
In Chimera Working Paper 2005-02. Colchester: University of Essex.
Cavusgil, S.T, Calantone, R.J and Zhoa, Y. (2003), “Tacit Knowledge Transfer and Firm Innovation Capabilityâ€, Journal of Business and Industrial Marketing, Vol.18 No.1, pp.6-21
Chai, Sangmi, Minkyun, Kim. (2010). What makes bloggers share knowledge? An investigation on the role of trust. International Journal of Information Management, Volume 30, Issue 5 Pages 408-415
Community of Practice. Orthopaedics One Articles. In: Orthopaedics One - The Orthopaedic Knowledge Network. Created Sep 11, 2011 18:23. Last
modified May 04, 2012 06:04
ver.7. Retrieved [diakses 13 Juni
Danijela Jelenic, 2011. "The Importance of KnowledgeManagement in Organizations – with Emphasis on the Balanced Scorecard Learning and Growth Perspective," Knowledge as Business Opportunity: Proceedings of the Management, Knowledge and Learning International Conference , International School for Social and Business Studies, Celje, Slovenia
Davenport, T.H. and Prusak, L. (1998) Working Knowledge: How Organizations Manage What They Know. Harvard Business School Press, Boston
Duffy, J. (2000) Knowledge Management: To Be or Not to Be. Information Management Journal, 34, 64-67.
Grantham, C.E., & Nichols, L.D. (1993). The Digital Workplace: Designing Groupware Platforms.
Ju, T.L., Li, C.Y. and Lee, T.S. (2006), “A Contingency Model for Knowledge Management Capability and Innovationâ€, Industrial Management and Data System Vol.106 No.6, pp.855- 877
Lang, (2005). E.M. LangWould you, could you, should you blog? Journal
of Accountancy, p. 199
Mecdermott, R. (1999), “Why Information Technology inspire but cannot deliver Knowledge Managementâ€, California Management Review, Vol. 41 No. 4, pp 103-117
Mecdermott, R. and O’Dell, C. (2001), “Overcoming Cultural barriers to sharing knowledgeâ€, Journal of Knowledge Management, Vol.5 No. 1, pp 76-85
Messa, S. and Testa, S. (2004), “Innovation or Imitation? Benchmarking: A Knowledge Management Process to Innovate Servicesâ€, Benchmarking: An International Journal, Vol. 11 No. 6, pp 610-620
Parlby, D. and Taylor, R. (2000), “The Power of Knowledge: A Business Guide to Knowledge Managementâ€, available at www.kpmgconsulting.com/inde x.html [diakses 13 Juni 2020)
Peter Drucker (2017). “The Age of Discontinuity: Guidelines to Our Changing Societyâ€, p.339, Routledge
Plessis, M.D. (2007), “The Role ff Knowledge Management in Innovationâ€, Journal of Knowledge Management, Vol. 11 No 4, pp (20-29)
Ruggles, R.L., ed. (1997). Knowledge management tools. London: Butterworth Heinemann
Venkatraman, S. Venkatraman, R. 2018. Communities of Practice Approach for Knowledge Management Systems.
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