The Influence of Competence and Work Discipline on the Performance of Civil Servants in South Lampung
Hery Sugiyanto, Wulansari Wulansari
Abstract
This study explores the effectiveness of good governance in enhancing the performance of civil servants in the context of Indonesia’s bureaucratic reform era. As principles such as transparency, accountability, participation, and rule of law are increasingly institutionalized within public administration, their influence on employee behavior and service outcomes becomes a critical area of inquiry. Employing a qualitative case study approach, data were gathered through in-depth interviews, observation, and document analysis within selected local government institutions. The findings reveal that good governance fosters a culture of professionalism, strengthens internal accountability, and improves the responsiveness of civil servants. However, challenges remain, including digital infrastructure limitations, inconsistent governance literacy, and resistance to change among senior staff. Leadership commitment and organizational support are key factors in ensuring the success of governance-based performance strategies. This study concludes that integrating good governance into daily bureaucratic processes not only enhances individual performance but also contributes to institutional transformation toward a more transparent and service-oriented public sector.
Keywords
good governance; bureaucratic reform; civil servant performance; public administration; transparency; accountability; participation
References
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Dessler, G. (2020). Human resource management (16th ed.). Pearson.
Ghozali, I. (2018). Aplikasi analisis multivariate dengan program IBM SPSS 25. Badan Penerbit Universitas Diponegoro.
Kurniawan, H., Sari, N. P., & Mulyono, A. (2022). Analysis of civil servant discipline and performance in regional bureaucratic reform. Jurnal Administrasi Publik, 9(2), 134–146.
Mangkunegara, A. P. (2017). Manajemen sumber daya manusia perusahaan. Remaja Rosdakarya.
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Simanjuntak, P. J. (2011). Manajemen dan evaluasi kinerja. Fakultas Ekonomi Universitas Indonesia.
Spencer, L. M., & Spencer, S. M. (1993). Competence at work: Models for superior performance. John Wiley & Sons.
Sudarmanto. (2009). Kinerja dan pengembangan kompetensi sumber daya manusia. Pustaka Pelajar.
Sugiyono. (2019). Metode penelitian kuantitatif, kualitatif dan R&D. Alfabeta.
Sutrisno, E. (2016). Manajemen sumber daya manusia. Kencana Prenada Media Group.
Terry, G. R. (2003). Principles of management. Richard D. Irwin.
Uno, H. B. (2012). Teori motivasi dan pengukurannya: Analisis di bidang pendidikan. Bumi Aksara.
Wibowo. (2016). Manajemen kinerja. Rajawali Pers.
Widodo, J. (2015). Manajemen sumber daya manusia dalam organisasi publik. Pustaka Pelajar.
Wirawan. (2015). Manajemen sumber daya manusia Indonesia: Teori, psikologi, hukum ketenagakerjaan, aplikasi dan penelitian. Rajawali Pers.
Wursanto, I. (2003). Administrasi dan manajemen. Liberty.
Yukl, G. (2013). Leadership in organizations (8th ed.). Pearson.
Yulianto, A. (2020). The effect of competence and motivation on employee performance in public services. International Journal of Social Science and Human Research, 3(4), 27–34.
DOI: https://doi.org/10.24967/jshs.v9i1.4285
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Hery Sugiyanto, Wulansari WulansariAbstract
Keywords
References
Boyatzis, R. E. (2008). Competencies in the 21st century. Journal of Management Development, 27(1), 5–12. https://doi.org/10.1108/02621710810840730
Dessler, G. (2020). Human resource management (16th ed.). Pearson.
Ghozali, I. (2018). Aplikasi analisis multivariate dengan program IBM SPSS 25. Badan Penerbit Universitas Diponegoro.
Kurniawan, H., Sari, N. P., & Mulyono, A. (2022). Analysis of civil servant discipline and performance in regional bureaucratic reform. Jurnal Administrasi Publik, 9(2), 134–146.
Mangkunegara, A. P. (2017). Manajemen sumber daya manusia perusahaan. Remaja Rosdakarya.
Mathis, R. L., & Jackson, J. H. (2011). Human resource management (13th ed.). South-Western Cengage Learning.
Perry, J. L., & Hondeghem, A. (Eds.). (2008). Motivation in public management: The call of public service. Oxford University Press.
Putri, F. A., & Rachmawati, Y. (2022). Pengaruh disiplin kerja terhadap kinerja pegawai ASN di lingkungan pemerintahan. Jurnal Ilmu Administrasi Publik, 10(1), 45–54.
Rivai, V. (2011). Manajemen sumber daya manusia untuk perusahaan: Dari teori ke praktik. PT RajaGrafindo Persada.
Robbins, S. P., & Judge, T. A. (2019). Organizational behavior (18th ed.). Pearson.
Ruky, A. S. (2011). Manajemen sumber daya manusia berbasis kompetensi. Gramedia.
Siagian, S. P. (2014). Manajemen sumber daya manusia. Bumi Aksara.
Simanjuntak, P. J. (2011). Manajemen dan evaluasi kinerja. Fakultas Ekonomi Universitas Indonesia.
Spencer, L. M., & Spencer, S. M. (1993). Competence at work: Models for superior performance. John Wiley & Sons.
Sudarmanto. (2009). Kinerja dan pengembangan kompetensi sumber daya manusia. Pustaka Pelajar.
Sugiyono. (2019). Metode penelitian kuantitatif, kualitatif dan R&D. Alfabeta.
Sutrisno, E. (2016). Manajemen sumber daya manusia. Kencana Prenada Media Group.
Terry, G. R. (2003). Principles of management. Richard D. Irwin.
Uno, H. B. (2012). Teori motivasi dan pengukurannya: Analisis di bidang pendidikan. Bumi Aksara.
Wibowo. (2016). Manajemen kinerja. Rajawali Pers.
Widodo, J. (2015). Manajemen sumber daya manusia dalam organisasi publik. Pustaka Pelajar.
Wirawan. (2015). Manajemen sumber daya manusia Indonesia: Teori, psikologi, hukum ketenagakerjaan, aplikasi dan penelitian. Rajawali Pers.
Wursanto, I. (2003). Administrasi dan manajemen. Liberty.
Yukl, G. (2013). Leadership in organizations (8th ed.). Pearson.
Yulianto, A. (2020). The effect of competence and motivation on employee performance in public services. International Journal of Social Science and Human Research, 3(4), 27–34.
Jurnal Sosial dan Humanis Sains is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License