DAPATKAH MODEL PENGUKURAN KINERJA ANGGOTA UNTUK ORGANISASI LABA DITERAPKAN PADA ORGANISASI NIRLABA?
Iwan Setyawan, Aris Fantoni
Abstract
Tujuan penelitian ini untuk menguji kesesuaianmodel pengukuran kinerja anggota organisasi nirlaba berdasarkan model pengukuran kinerja anggota organisasi laba. Metode survey digunakan untuk mendapatkan data primer melalui penyebaran kuesioner, dengan sampel meliputi anggota organisasi dan jama’ah yang dipilih dengan simple random sampling. Analisis data menggunakan structural equation modeling (SEM) Partial Least Squares Second Order Confirmatory dengan bantuan software Smart PLS 3.2. Hasil penelitian menemukan bahwa komitmen organisasi, dan pelatihan dapat diterapkan dalam mengukur kinerja anggota. Sementara, keterlibatan kerja tidak berpengaruh signifikan terhadap kinerja anggota. Secara lebih detil, dimensi countraproductivebehaviordari kerangka heuristik kinerja individual Koopmans et al. (2011) tidak cocok diterapkan untuk mengukur kinerja anggota pada organisasi nirlaba.
Keywords
Organisasi Nirlaba; Kinerja; Kualitas Pelayanan
References
Adiftiya, J. (2014). Pengaruh Komitmen Organisasi Terhadap Kinerja Karyawan Pada PT. Bukit Makmur Mandiri Utama Site Kideco Jaya Agung Batu Kajang Kabupaten Paser. Ilmu Administrasi Bisnis, 2(4), 833–845.
Adnan, S., Nhaily, A., & Wang, H. (2018). ‘“To Evaluate and Study the relationship between employees†commitment and individual performance’’.
Afroz, N. N. (2018). Effects of Training on Employee Performance : A Study on Banking Sector, Tangail Bangladesh. Global Journal of Economic and Business, 4(1), 111–124.
Al-Mzary, M. M. M., Al-rifai, A. D. ., & Al-Momany, M. O. E. (2015). Training and its impact on the performance of employees at Jordanian universities from the perspective of employees : The case of Yarmouk University. Journal of Education and Practice, 6(32), 128–140.
Aleinein, A. A. (2016). The Impact of Job involvement on Job Performance at UNRWA Gaza Field Office. In The Islamic University–Gaza Research.
Birdie, A., & Jain, M. (2016). Organizational Behavior and Virtual Work: Concepts and Analytical Approaches. In Canada: Apple Academic Press, Inc.
Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019). ORGANIZATIONAL BEHAVIOR: Improving Performance and Commitment in the Workplace, 6Th Edition. In New York: McGraw-Hill Education.
Dabir, A. R., & Azarpira, M. (2017). Organizational Commitment and Its Impact on Employee Behavior. International Journal of Human Capital Urban Manage, 2(1), 49–56.
Dahmiri, & Sakta, K. (2014). Pengaruh Pelatihan Terhadap Kinerja Pegawai Dinas Pendidikan Kabupaten Sarolangun. Mankeu, 3(1), 374–380.
Gatignon, H. (2014). Statistical analysis of management data: Third edition. In New York: Springer.
Ghosh, S., & Swamy, D. R. (2014). A Literature Review on Organizational Commitment – A Comprehensive Summary. Journal of Engineering Research and Applications, 4(12), 4–14.
Gusmarni, & Kasmiruddin. (2018). Pengaruh Keterlibatan Kerja dan Komitmen Organisasi Terhadap Kinerja Karyawan Pada Rumah Sakit Ibu dan Anak Milano Teluk Kuantan. JOM FISIP, 5(2), 1–10.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Second Edition. In California: Sage.
Hanafiah, & Juhadi. (2020). Pengaruh Pelatihan dan Pengalaman Kerja Terhadap Kinerja Karyawan di Rumah Sakit Bersalin Kota Bandung. Jurnal Ilmiah MEA (Manajemen, Ekonomi, Dan Akuntansi), 4(1), 333–349. https://doi.org/10.24176/bmaj.v3i1.4435
Hartomo, N. K., & Luturlaen, B. S. (2020). Pengaruh Pelatihan Terhadap Kinerja Karyawan Kantor Pusat PT. Pos Indonesia (Persero) Bandung. Jurnal Ilmiah Manajemen, Ekonomi Dan Akuntansi, 4(1), 200–207.
Kakinsale, A., Tumbel, A. L., & Sendow, G. M. (2015). Pengaruh Keterlibatan Kerja, Lingkungan Kerja, dan Kompensasi Terhadap Kinerja Karyawan Pada PT. Bangun Wenang Beverages Manado. Jurnal EMA, 3(1), 900–911.
Kaplan, M., & Kaplan, A. (2018). The Relationship between Organizational Commitment and Work Performance: a Case of Industrial Enterprises. Journal of Economic and Social Development (JESD), 5(1), 46–50.
Kasaya, M. ., & Munjuri, M. . (2018). Effect of Employee Involvement on Job Performance At the Kenya Medical Research Institute (Centre for Global Health Research) Kisumu. International Journal of Economics, Commerce and Management, VI(5), 826–847.
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Schaufeli, W. B., De Vet Henrica, C. W., & Van Der Beek, A. J. (2011). Conceptual frameworks of individual work performance: A systematic review. In Journal of Occupational and Environmental Medicine (Vol. 53, Issue 8). American College of Occupational and Environmental Medicine.
Krischer, M. M., Penney, L. M., & Hunter, E. M. (2010). Counterproductive Work Behavior: Can It Sometimes Be Good to Be Bad? Journal of Occupational Health Psychology, 15(2), 154–166.
Messner, W. (2013). Effect of organizational culture on employee commitment in the Indian IT services sourcing industry. Journal of Indian Business Research, 5(2), 76–100.
Nurandini, A., & Lataruva, E. (2014). Analisis Pengaruh Komitmen Organisasi Terhadap Kinerja Karyawan (Studi Pada Pegawai Perum Perumnas Jakarta). Jurnal Studi Manajemen & Organisasi, 11(1), 78–91.
Odero, J. A., & Makori, E. (2018). Employee Involvement and Employee Performance : the Case of Part Time Lecturers in Public Universities in Kenya. International Journal of Management and Commerce Innovations, 5(2), 1169–1178.
Qaiser-Danish, R., Aslam, N., & Yasir-Ali, H. (2015). Relationship Between JOB Performance, JOB Involvement and Career Salience of Employees in Education Sector of Pakistan. American Journal of Educational Research, 1(2), 19–23.
Riza, F. A., Prohimi, A. H. A., & Juariyah, L. (2017). Pengaruh Kompensasi dan Keterlibatan Kerja tehadap Kinerja Karyawan. Jurnal EKOBIS-Ekonomi Dan Bisnis, 22(22), 58–66.
Rizwan, M., Khan, D. J., & Saboor, F. (2011). Relationship of Job involvement with Employee Performance: Moderating role of Attitude. European Journal of Business and Management, 3(8), 77–86.
Sapitri, R. (2016). Pengaruh Komitmen Organisasi Terhadap Kinerja Karyawan Perusahaan Listrik Negara Area Pekanbaru. JOM FISIP, 3(2), 1–9.
Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill-Building Approach, 7th Edition. In West Sussex,: John Wiley & Son Ltd.
Sethi, A., & Mittal, K. (2016). A study of job involvement among senior secondary school teachers. International Journal of Applied Research, 2(2), 205–209.
Sugiarti, Hartati, T., & Amir, H. (2016). Pengaruh Pelatihan Kerja Terhadap Kinerja Karyawan Pada PT Padma Ardya Aktuaria Jakarta. Jurnal Epigram Vol. 13 No. 1 April, 13(1), 13–20.
Sutanto, E. M., & Ratna, A. (2015). Pengaruh Komitmen Organisasional Terhadap Kinerja Karyawan Berdasarkan Karakteristik Individual. Bisma-Jurnal Bisnis Dan Manajemen, 9(1), 56–70.
Thevanes, N., & Dirojan, T. (2018). The Impact Of Training and Development on Job Performance. International Journal of Scientific and Management Research, 1(1), 1–10.
Triasmoko, D., & Mukzam, M. D. (2014). Penelitian pada Karyawan PT Pos Indonesia (Persero) Cabang Kota Kediri. Jurnal Administrasi Bisnis, 12(1), 1–10.
Wati, Lela Nurlaela. 2018. Metodologi Penelitian Terapan. Aplikasi SPSS, EVIEWS, Smart PLS dan AMOS, (Edisi Kedua). Bekasi: CV. Pustaka Amri.
Weibo, Z., Kaur, S., & Jun, W. (2010). New development of organizational commitment: A critical review (1960 - 2009). African Journal of Business Management, 4(1), 012–020.
Yoshimura, A. (1996). A Review and Proposal of Job Involvement. Keio Business Review, 33, 175–184.
Yusnita, N., & Fadhil, F. (2015). Pengaruh Pelatihan Karyawan Terhadap Kinerja Karyawan Pada CV Cibalung Happy Land Bogor. JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi), 1(1), 1–5.
DOI: https://doi.org/10.24967/psn.v1i1.834
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Iwan Setyawan, Aris FantoniAbstract
Tujuan penelitian ini untuk menguji kesesuaianmodel pengukuran kinerja anggota organisasi nirlaba berdasarkan model pengukuran kinerja anggota organisasi laba. Metode survey digunakan untuk mendapatkan data primer melalui penyebaran kuesioner, dengan sampel meliputi anggota organisasi dan jama’ah yang dipilih dengan simple random sampling. Analisis data menggunakan structural equation modeling (SEM) Partial Least Squares Second Order Confirmatory dengan bantuan software Smart PLS 3.2. Hasil penelitian menemukan bahwa komitmen organisasi, dan pelatihan dapat diterapkan dalam mengukur kinerja anggota. Sementara, keterlibatan kerja tidak berpengaruh signifikan terhadap kinerja anggota. Secara lebih detil, dimensi countraproductivebehaviordari kerangka heuristik kinerja individual Koopmans et al. (2011) tidak cocok diterapkan untuk mengukur kinerja anggota pada organisasi nirlaba.
Keywords
References
Adiftiya, J. (2014). Pengaruh Komitmen Organisasi Terhadap Kinerja Karyawan Pada PT. Bukit Makmur Mandiri Utama Site Kideco Jaya Agung Batu Kajang Kabupaten Paser. Ilmu Administrasi Bisnis, 2(4), 833–845.
Adnan, S., Nhaily, A., & Wang, H. (2018). ‘“To Evaluate and Study the relationship between employees†commitment and individual performance’’.
Afroz, N. N. (2018). Effects of Training on Employee Performance : A Study on Banking Sector, Tangail Bangladesh. Global Journal of Economic and Business, 4(1), 111–124.
Al-Mzary, M. M. M., Al-rifai, A. D. ., & Al-Momany, M. O. E. (2015). Training and its impact on the performance of employees at Jordanian universities from the perspective of employees : The case of Yarmouk University. Journal of Education and Practice, 6(32), 128–140.
Aleinein, A. A. (2016). The Impact of Job involvement on Job Performance at UNRWA Gaza Field Office. In The Islamic University–Gaza Research.
Birdie, A., & Jain, M. (2016). Organizational Behavior and Virtual Work: Concepts and Analytical Approaches. In Canada: Apple Academic Press, Inc.
Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019). ORGANIZATIONAL BEHAVIOR: Improving Performance and Commitment in the Workplace, 6Th Edition. In New York: McGraw-Hill Education.
Dabir, A. R., & Azarpira, M. (2017). Organizational Commitment and Its Impact on Employee Behavior. International Journal of Human Capital Urban Manage, 2(1), 49–56.
Dahmiri, & Sakta, K. (2014). Pengaruh Pelatihan Terhadap Kinerja Pegawai Dinas Pendidikan Kabupaten Sarolangun. Mankeu, 3(1), 374–380.
Gatignon, H. (2014). Statistical analysis of management data: Third edition. In New York: Springer.
Ghosh, S., & Swamy, D. R. (2014). A Literature Review on Organizational Commitment – A Comprehensive Summary. Journal of Engineering Research and Applications, 4(12), 4–14.
Gusmarni, & Kasmiruddin. (2018). Pengaruh Keterlibatan Kerja dan Komitmen Organisasi Terhadap Kinerja Karyawan Pada Rumah Sakit Ibu dan Anak Milano Teluk Kuantan. JOM FISIP, 5(2), 1–10.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Second Edition. In California: Sage.
Hanafiah, & Juhadi. (2020). Pengaruh Pelatihan dan Pengalaman Kerja Terhadap Kinerja Karyawan di Rumah Sakit Bersalin Kota Bandung. Jurnal Ilmiah MEA (Manajemen, Ekonomi, Dan Akuntansi), 4(1), 333–349. https://doi.org/10.24176/bmaj.v3i1.4435
Hartomo, N. K., & Luturlaen, B. S. (2020). Pengaruh Pelatihan Terhadap Kinerja Karyawan Kantor Pusat PT. Pos Indonesia (Persero) Bandung. Jurnal Ilmiah Manajemen, Ekonomi Dan Akuntansi, 4(1), 200–207.
Kakinsale, A., Tumbel, A. L., & Sendow, G. M. (2015). Pengaruh Keterlibatan Kerja, Lingkungan Kerja, dan Kompensasi Terhadap Kinerja Karyawan Pada PT. Bangun Wenang Beverages Manado. Jurnal EMA, 3(1), 900–911.
Kaplan, M., & Kaplan, A. (2018). The Relationship between Organizational Commitment and Work Performance: a Case of Industrial Enterprises. Journal of Economic and Social Development (JESD), 5(1), 46–50.
Kasaya, M. ., & Munjuri, M. . (2018). Effect of Employee Involvement on Job Performance At the Kenya Medical Research Institute (Centre for Global Health Research) Kisumu. International Journal of Economics, Commerce and Management, VI(5), 826–847.
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Schaufeli, W. B., De Vet Henrica, C. W., & Van Der Beek, A. J. (2011). Conceptual frameworks of individual work performance: A systematic review. In Journal of Occupational and Environmental Medicine (Vol. 53, Issue 8). American College of Occupational and Environmental Medicine.
Krischer, M. M., Penney, L. M., & Hunter, E. M. (2010). Counterproductive Work Behavior: Can It Sometimes Be Good to Be Bad? Journal of Occupational Health Psychology, 15(2), 154–166.
Messner, W. (2013). Effect of organizational culture on employee commitment in the Indian IT services sourcing industry. Journal of Indian Business Research, 5(2), 76–100.
Nurandini, A., & Lataruva, E. (2014). Analisis Pengaruh Komitmen Organisasi Terhadap Kinerja Karyawan (Studi Pada Pegawai Perum Perumnas Jakarta). Jurnal Studi Manajemen & Organisasi, 11(1), 78–91.
Odero, J. A., & Makori, E. (2018). Employee Involvement and Employee Performance : the Case of Part Time Lecturers in Public Universities in Kenya. International Journal of Management and Commerce Innovations, 5(2), 1169–1178.
Qaiser-Danish, R., Aslam, N., & Yasir-Ali, H. (2015). Relationship Between JOB Performance, JOB Involvement and Career Salience of Employees in Education Sector of Pakistan. American Journal of Educational Research, 1(2), 19–23.
Riza, F. A., Prohimi, A. H. A., & Juariyah, L. (2017). Pengaruh Kompensasi dan Keterlibatan Kerja tehadap Kinerja Karyawan. Jurnal EKOBIS-Ekonomi Dan Bisnis, 22(22), 58–66.
Rizwan, M., Khan, D. J., & Saboor, F. (2011). Relationship of Job involvement with Employee Performance: Moderating role of Attitude. European Journal of Business and Management, 3(8), 77–86.
Sapitri, R. (2016). Pengaruh Komitmen Organisasi Terhadap Kinerja Karyawan Perusahaan Listrik Negara Area Pekanbaru. JOM FISIP, 3(2), 1–9.
Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill-Building Approach, 7th Edition. In West Sussex,: John Wiley & Son Ltd.
Sethi, A., & Mittal, K. (2016). A study of job involvement among senior secondary school teachers. International Journal of Applied Research, 2(2), 205–209.
Sugiarti, Hartati, T., & Amir, H. (2016). Pengaruh Pelatihan Kerja Terhadap Kinerja Karyawan Pada PT Padma Ardya Aktuaria Jakarta. Jurnal Epigram Vol. 13 No. 1 April, 13(1), 13–20.
Sutanto, E. M., & Ratna, A. (2015). Pengaruh Komitmen Organisasional Terhadap Kinerja Karyawan Berdasarkan Karakteristik Individual. Bisma-Jurnal Bisnis Dan Manajemen, 9(1), 56–70.
Thevanes, N., & Dirojan, T. (2018). The Impact Of Training and Development on Job Performance. International Journal of Scientific and Management Research, 1(1), 1–10.
Triasmoko, D., & Mukzam, M. D. (2014). Penelitian pada Karyawan PT Pos Indonesia (Persero) Cabang Kota Kediri. Jurnal Administrasi Bisnis, 12(1), 1–10.
Wati, Lela Nurlaela. 2018. Metodologi Penelitian Terapan. Aplikasi SPSS, EVIEWS, Smart PLS dan AMOS, (Edisi Kedua). Bekasi: CV. Pustaka Amri.
Weibo, Z., Kaur, S., & Jun, W. (2010). New development of organizational commitment: A critical review (1960 - 2009). African Journal of Business Management, 4(1), 012–020.
Yoshimura, A. (1996). A Review and Proposal of Job Involvement. Keio Business Review, 33, 175–184.
Yusnita, N., & Fadhil, F. (2015). Pengaruh Pelatihan Karyawan Terhadap Kinerja Karyawan Pada CV Cibalung Happy Land Bogor. JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi), 1(1), 1–5.